Refund/Return Policy

We have a 30-day, 100% money-back guarantee. We know you are going to love this product, but if you are not fully satisfied return it to us for a full-refund (we will not refund shipping costs). Try it out today - risk free. 

To be eligible for a return you will need the complete undamaged original product and a receipt or proof of purchase. 

To initiate a return, you can contact us at theshellsack@gmail.com. Please put Return in the subject.

We will notify you once we’ve received and inspected your return. After we process and confirm your refund request, we will provide your refund by the same method that you paid us. Please remember it can take some time for your bank or credit card company to process and post the refund. 

Warranty

Product Warranty

The Shell Sack unit come with a 1-year manufacturer's Limited Warranty. Shell Sack Inc will repair or replace, at no charge, if this product proved defective under normal use and maintenance because of improper material or workmanship.

This Limited Warranty does not cover:

• Any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship or from use other than normal use or from lack of appropriate maintenance.

• Products sold by unauthorized third parties.
• The lettering fading, peeling or coming off of the Shell Sack.
• You are responsible for shipping costs back to us at Shell Sack Inc.

To get in touch with us about our warranty please contact us at theshellsack@gmail.com. Please put Warranty in the subject.